Privacy Policy

1. Introduction

Startorial Technologies Private Limited ("Startorial Education", "we", "our", or "us"), incorporated under the Companies Act, 2013 with registered office in Navi Mumbai, Maharashtra, India, is committed to protecting the privacy and personal data of our users, students, and website visitors.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website www.startorial.in ("Website"), use our Learning Management System ("LMS"), or enrol in any of our programs including ACCA, CFA, CMA, and other professional finance and accounting courses ("Programs").

By accessing the Website or enrolling in our Programs, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Identification Information

We may collect the following personal information when you interact with us:

• Full name, date of birth, and gender
• Email address, phone number, and WhatsApp number
• Residential and correspondence address
• Educational qualifications and academic transcripts
• Professional background and work experience
• Government-issued identification documents (Aadhaar, PAN, Passport) for ACCA registration purposes
• Photographs and video recordings during classes or events
• Payment and billing information

2.2 Non-Personal Identification Information

We automatically collect certain technical information when you visit our Website:

• Browser type, version, and language preferences
• Operating system and device information
• IP address and approximate geographic location
• Pages visited, time spent, and navigation patterns
• Referral source (how you reached our Website)
• Cookies and similar tracking technologies

3. How We Use Your Information

Startorial Education may collect and use your personal information for the following purposes:

• To provide educational services — Delivering live and recorded lectures, study materials, mock tests, and LMS access as part of your enrolled Program.
• To process enrolment and payments — Managing your registration, course fees, EMI payments, and issuing receipts.
• To facilitate ACCA/CFA/CMA registration — Submitting your documents and details to professional accounting bodies (e.g., ACCA Global) on your behalf, with your consent.
• To improve customer service — Responding to your enquiries, support requests, and feedback more efficiently.
• To personalise user experience — Understanding how users interact with our Website and LMS to improve services and content.
• To provide placement assistance — Sharing your profile (resume, qualifications, academic performance) with potential employers, recruitment partners, and placement agencies with your consent.
• To send communications — Informing you about course updates, exam schedules, webinars, events, promotional offers, and career opportunities via email, SMS, WhatsApp, or phone call.
• To comply with legal obligations — Meeting regulatory requirements under Indian law, including tax compliance and record-keeping.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and login sessions
• Analyse Website traffic and usage patterns
• Deliver targeted advertising through third-party platforms (Google Ads, Meta Ads)
• Improve Website performance and security

You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain features of our Website and LMS.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to third parties. We may share your information in the following circumstances:

• Educational Partners: With professional accounting bodies (ACCA Global, CFA Institute, IMA) for registration and certification purposes.
• Placement Partners: With employers, recruiters, and hiring partners as part of our placement assistance services, with your consent.
• Service Providers: With third-party vendors who assist in operating our business — including payment gateways (Razorpay, etc.), cloud hosting, email/SMS services, and analytics platforms.
• Legal Requirements: When required by law, regulation, court order, or governmental authority.
• Aggregated Data: We may share generic, non-identifiable demographic and statistical information with business partners and advertisers.

6. Data Security

We adopt appropriate data collection, storage, and processing practices along with security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website and LMS.

Sensitive data exchange between the Website and its users occurs over an SSL-secured communication channel and is encrypted. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Student academic records: Retained for a minimum of 7 years from the date of course completion or last interaction.
• Financial/transaction records: Retained as per applicable tax laws and regulations (typically 8 years).
• Enquiry data: Retained for 2 years from the date of submission.
• Website analytics data: Retained for 26 months.

8. Your Rights

Subject to applicable Indian laws, you have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal and contractual obligations.
• Withdrawal of Consent: Withdraw your consent for marketing communications at any time by emailing us or using the unsubscribe link in our emails.
• Grievance Redressal: File a complaint with our Grievance Officer (details below).

9. Third-Party Websites

Our Website may contain links to external websites operated by third parties. We do not control or monitor these websites and are not responsible for their privacy practices or content. We encourage you to read the privacy policies of any third-party website you visit.

10. Children's Privacy

Our Programs are generally intended for individuals who are 16 years of age or older. We do not knowingly collect personal information from children under 16 without parental consent. If we discover that we have inadvertently collected data from a child under 16, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

Startorial Education reserves the right to update this Privacy Policy at any time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Grievance Officer & Contact

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact: